caret-down caret-up caret-left caret-right
Tamsin Evesham, Worcestershire

Hi, are you having a Christmas grotto public opening weekend this year like you did last year? We have bought our Christmas tree from you every year since we moved to Evesham in 2002 with our 18 month old daughter – who is now 8 1/2! Our two younger daughters (6 and 2) have never known any where else to buy Christmas trees :). Last year you made it so beautifully magical for them and we would hate to miss out if you are doing it again. If you are, could you possibly email me the dates? – I would be very grateful. Thank you. Tamsin

Sarah Townend Tewkesbury, Gloucestershire

Thank you ever so much for giving us the opportunity to bring our children to your Santa’s Grotto. The children had a fantastic time walking through the magical setting you created. They particularly enjoyed the snow machine and the activities you provided them outside in the fields. Your staff were very friendly and helpful and we will most certainly bring them back again next year! Thanks again. Sarah Townsend

Garth Ledbury, Gloucestershire

Just thought I would let you know how superb your Grotto and christmas tree setup was last year. Hopefully you are doing it this year as i would like to bring our family friends over to see it. The setting and activities are like nothing we have seen and your staff and organisers are so happy and helpful with the children. Well Done! See you in December! Garth

Mrs Erica Wilson Evesham, Worcestershire

Just a quick note to say a huge thank you for this morning. My (nearly) 3 year old daughter, mum and I had a fabulous time.
The treasure hunt was great and we all managed to get round it without falling over in the mud, and enjoyed throwing the coins in the wishing well at the end. The tractor trailer ride had us all laughing excitedly. It was quite thrilling (may be I need to get out more!).
The grotto was magical what with reindeer, snow and music. Father Christmas was a delight and the present that Cleo received was perfect for her (some play dough). I was very impressed with the variety of gifts that you had selected. Although our party (arranged through Alcester Children’s Centre) were all preschool age, there were a number of different gifts that had been received – from musical instruments to craft kits. So much thought had gone into selecting age appropriate presents.
The staff were so friendly and waved at us on arrival whilst we were still on the coach and all came out to wave us off on our departure. From the minute we arrived, we knew that we were going to enjoy a special experience. Your team were also so helpful. When I realised that my friend and I had not posted a letter to Father Christmas and therefore wouldn’t receive a response back, I spoke to one of your staff and they arranged for letters to be printed out. This really was above and beyond the call of duty, but so very much appreciated.
Even the picnic area was unusual with the bales of hay but again, so well thought out. Chalk for the children to write on the walls, colouring books and pens also provided for their entertainment and of course, the undressed Christmas tree with a selection of baubles and ornaments so that the children could have fun dressing it.
As you can probably gather from this response, we all had an absolutely fantastic time. I personally could not fault it and just wanted to express my thanks for a magical time. I really don’t think that you could make the experience any better.

Please pass my thanks on to all your staff and a merry christmas to you all.

If you would like to leave any feedback to your Christmas Tree experience please hit the Feedback button and email in your comments. Thank you