Christmas 2020 – COVID

We are bringing Santa out of ICE-olation in the North Pole to meet you at Smart Trees Grotto


We look forward to welcoming you to Smart Trees 2020, due to the current government guidelines we are having to do things differently to ensure your safety and the safety of our staff.  Our aim is to give you a magical experience whilst keeping everyone safe. This year due to restrictions there may be more waiting outside so dress up nice and warm dig out those hats and scarves and we recommend appropriate footwear.

A lot of work has gone on in the background to improve Santa’s grotto, this is now a bigger space with a new ventilation system ensuring Santa’s and your safety.

To help us make this magical experience as safe as possible, anyone age 12 or over is required to wear a mask whilst inside our grotto, sleigh ride and barn areas.

Each booking is a maximum of 6 and this should be from one family unit.

Total numbers have been reduced to ensure a safe distance can be maintained however wait times outdoors may be slightly longer.

Clear markings will be on the floor ensuring a safe distance between each family.

Hand sanitiser will be placed around the site.

All government Covid-19 rules are to be followed, you will need to check in via the NHS Test and Trace app and anyone showing symptoms of Covid-19 or isolating should not attend.

Due to Covid-19 restrictions we are running strictly booking only.   Walk-ins will not be accepted. Anyone not complying with government guidelines will be asked to leave site.

We are doing everything we can this year to ensure your family get to experience the full magic of Christmas, we will be keeping a close eye on government guidelines and will ensure guidance is updated if things change.