What people say about us...

‘Had the most wonderful time visiting today for the first time. You get so much for your entry fee. The elves young and old were lovely and smiley and helpful. The reindeer are gorgeous, we enjoyed meeting Vera Ray and Kevin especially. Santa was wonderful. When I “reminded him” my little boy was autistic and didn’t speak he signed to him instead, brilliant. Add a tractor ride, bubbles and a zip line and I had a very happy little boy. Lovely muddy few hours with you. Would love to visit again’

Jessie
Facebook Review

‘We had a great day at Smart Trees today. It’s our 2nd year of going. You can see so much hard work goes into making it such a special day.
 
The staff are lovely, our elf Olivia she was fab! The build up to meeting Santa was great, seeing the reindeers, sitting on the sleigh, and Santa was brilliant!
We had food in the cafe, the food was lovely and the staff were so nice.
 
Can’t recommend Smart Trees enough. We’ll definitely be back next year. Merry Christmas!’

Emma
Facebook Review

‘Had a fabulous day today. Lovely place and would highly recommend. Everyone was so accommodating from the start, very helpful offering to help lift our pram etc.
 
My 5 year old loved it and even my 10 month old enjoyed himself. Santa was great with them both as were all the staff.
 
Loved the extra bits you can do to make your day a little longer…
Will return next year for sure 😊🎄🎅 Merry Christmas!’

Stacey
Facebook Review

‘Amazing day today! Absolutely recommend for a family trip to see Santa 🎅🏻 everyone was really friendly and everything well organised. Just remember your wellies!!’

Kirsty
Facebook Review

‘Thank you so much to everyone at smart trees today. Our children had a lovely day and enjoyed the whole experience. We would like to give a special thank you to our elf who was amazing and very friendly.
 
During these times of social distancing I thought smart trees have gone above and beyond with the way they are running things this year. We look forward to seeing you all next year.’

Michael
Facebook Review

‘We had a great time Saturday, Thank you so much! It was so well set out and thought through, from having our own personal elf (Amy, who was so fab with my daughter!), so the sleigh ride and a fabulous grotto with such a lovely Santa. Great food and drink options and so many other things to do. You’ve made our Christmas!’

Jo
Facebook Review

‘First visit to smart trees today took our daughter, son in law and our 2 year old Granddaughter and I must say it exceeded what I was expecting ! Absolutely fabulous, everyone was so friendly and helpful and we wasn’t rushed through with Santa.

We will definitely be coming back, well done to you all, you all work so hard’

Lynne
Facebook Review

‘We have had an amazing trip here today!! The staff were ALL so friendly and enthusiastic. There was so so much to do and it was all very well thought out. I have told all my friends about it for next year. Thank you Smart Trees and Merry Christmas’

Rebecca
Facebook Review

‘Just back from a really magical trip to see Santa. So well organised! Staff went out of their way to make it as safe and seamless as possible. Those poor elves are clearly working very hard and deserve a good rest after Christmas! Santa was amazing too’

Lisa
Facebook Review

‘Hi, are you having a Christmas grotto public opening weekend this year like you did last year? We have bought our Christmas tree from you every year since we moved to Evesham in 2002 with our 18 month old daughter – who is now 8 1/2! Our two younger daughters (6 and 2) have never known any where else to buy Christmas trees :). Last year you made it so beautifully magical for them and we would hate to miss out if you are doing it again.’

Tamsin
Evesham, Worcestershire

‘Thank you ever so much for giving us the opportunity to bring our children to your Santa’s Grotto. The children had a fantastic time walking through the magical setting you created. They particularly enjoyed the snow machine and the activities you provided them outside in the fields. Your staff were very friendly and helpful and we will most certainly bring them back again next year!’

Sarah Townsend
Tewkesbury, Gloucestershire

‘Just thought I would let you know how superb your Grotto and Christmas tree setup was last year.

Hopefully you are doing it this year as I would like to bring our family friends over to see it. The setting and activities are like nothing we have seen and your staff and organisers are so happy and helpful with the children.

Well Done! See you in December!’

Garth
Ledbury, Gloucestershire

Just a quick note to say a huge thank you for this morning. My (nearly) 3 year old daughter, mum and I had a fabulous time. The treasure hunt was great and we all managed to get round it without falling over in the mud, and enjoyed throwing the coins in the wishing well at the end. The tractor trailer ride had us all laughing excitedly. It was quite thrilling (may be I need to get out more!).

The grotto was magical what with reindeer, snow and music. Father Christmas was a delight and the present that Cleo received was perfect for her (some play dough). I was very impressed with the variety of gifts that you had selected. Although our party (arranged through Alcester Children’s Centre) were all preschool age, there were a number of different gifts that had been received – from musical instruments to craft kits. So much thought had gone into selecting age appropriate presents.

The staff were so friendly and waved at us on arrival whilst we were still on the coach and all came out to wave us off on our departure. From the minute we arrived, we knew that we were going to enjoy a special experience. Your team were also so helpful. When I realised that my friend and I had not posted a letter to Father Christmas and therefore wouldn’t receive a response back, I spoke to one of your staff and they arranged for letters to be printed out. This really was above and beyond the call of duty, but so very much appreciated.

Even the picnic area was unusual with the bales of hay but again, so well thought out. Chalk for the children to write on the walls, colouring books and pens also provided for their entertainment and of course, the undressed Christmas tree with a selection of baubles and ornaments so that the children could have fun dressing it.

As you can probably gather from this response, we all had an absolutely fantastic time. I personally could not fault it and just wanted to express my thanks for a magical time. I really don’t think that you could make the experience any better.

Please pass my thanks on to all your staff and a merry christmas to you all.

Mrs Erica Wilson
Evesham, Worcestershire